Using this website

This is a trade only website for our account customers. There is no payment facility on this website, any purchases will be added to your account with us. For existing customers your login and password will allow you to see prices, net of the discount rate applicable to your purchases of books.

New customers

If you are not already a customer you are welcome to browse but you will not be able to see price or quantity information or place orders. To register as a customer please Click here where you will find a form which once completed will be emailed to us. We will then open your account and email you your login and password. We expect that you will pay cash or cheque on delivery for your first order, thereafter payment will due 30 days from the end of the month of invoicing.

Entering an order

You can place orders on this website, when we call on you, or by phone, though we prefer that you order on-line when you can. You can only see prices and place orders once you have logged in.

On the home page you will see details of any news or special offers and you can click on those items to go straight to them. Use the links showing the product groups on the left hand side of the page to see the categories in each group and follow the links from there to the product category. Alternatively your can use the Search button to go straight to the product.

You will then see prices for each product along with the To basket button. The prices are the prices each, before VAT, at up to three levels according to quantity. You will also see images for each product, which you can enlarge by clicking on, together with details of the size and how the product is packed. Select the quantity you want to order, either by clicking on the arrows or by typing in the quantity, click on the To basket button and the value of that order line will be shown at the appropriate price level. It will also be added to the running total of your basket top right of the page. You can continue to add lines to your order without leaving the product pages and your basket total will accumulate. Remember that your basket total excludes VAT. You can view your basket at any time by clicking on the trolley button next to any product or in the basket box at top right.

Reviewing and placing your order

When you have finished shopping click on a trolley icon to bring up the shopping basket. Review this and change as necessary. You are then offered three choices. You can opt for:

  • free delivery on the Isle of Wight on all orders and for mainland orders over £75 ex VAT
  • collect the order and charge to your account 2.5% discount
  • collect the order and pay by cash, cheque or debit card on collection 5% discount
  • collect the order and pay by credit card on collection 4% discount

When you are ready click on the Place order button. On the next screen you are given one more chance to check your order and add a reference or any other piece of information before you click on the Confirm button. You will see a brief acknowledgement of your order and should receive a confirmatory email. When we receive our copy of your order by email we shall email you to confirm your delivery or collection arrangements.

Terms and conditions

You can read our terms and conditions in full here.

Island Tourist Products is a limited company incorporated in England and Wales with registration number 4537787 whose registered office and principal place of business is at Unit C1 Spithead Business Centre Newport Road Sandown Isle of Wight PO36 9PH